Privacy policy

Outland Denim is committed to keeping your details private and protecting your personal information. 

We use all information provided during registration and personalization to provide personalized content and services. Any account information you supply will be used only to process requested commerce transactions or to contact you regarding a specific transaction. OutlandDenim.com may also use this information in order to generate aggregate reports that help us determine how to improve our users' experience. This data is anonymous and does not contain any personally identifiable information. OutlandDenim.com will not disclose your user information to any outside organization without your consent. However, OutlandDenim.com may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our Terms and Conditions or otherwise causing harm to OutlandDenim.com or anyone who could be victimized by such activities, and where otherwise required by law or by legal process.

We may also use your contact information to e-mail you newsletters that inform you of new products and special features at OutlandDenim.com. We may also offer you special promotions from our site or our sponsors. If you prefer not to receive such communications, you may contact us at outlanddenim@caulfeild.com. We also use third party service providers to communicate with our customers and to do some promotions. We do not, however, authorize any of these service providers to make any other use of your information.

OutlandDenim.com also derives user information through some simple technical methods. We may use data-tracking software that lets us know what areas of the site you visit most often. This helps us present you with the information and features in which you are most interested.

We may use your IP (Internet protocol) address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with Outland Denim Canada/US, you can contact us in writing (via email or post) to our Customer Care team via outlanddenim@caulfeild.com or:

Outland Denim Customer Care
c/o Caulfeild Apparel 
1400 Whitehorse Road
Toronto ON M3J 3A7 Canada

Toll free: 1-800-268-7939
Phone: 416-636-5911
Fax: 416-636-8451

We will attempt to reply to your complaint promptly and contact you in due time to make arrangements to resolve the matter.

Cookies

Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.